Overview

JinTai Immigration recognizes the critical importance of protecting our clients’ personal information. This Privacy Policy details how we collect, use, protect, and process your personal information. We are committed to complying with all applicable privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian and international privacy protection laws.

Types of Information We Collect

Personal Identification Information

• Name, date of birth, nationality
• Contact information (address, telephone numbers, email addresses)
• Passport and identification document information
• Educational background and employment history
• Family member information
• Financial status information

Website Usage Information

• IP addresses and browser types
• Pages visited and time spent
• Referral sources and search keywords
• Device information and operating systems

Cookies and Tracking Technologies

We use cookies to enhance your website experience, analyze website usage patterns, and provide personalized services. You can manage your cookie preferences through your browser settings.

Methods of Information Collection

Direct Collection

• Online consultation forms
• Client service inquiries
• Immigration application processes
• Telephone and email communications
• In-person consultations

Automatic Collection

• Website analytics tools
• Cookies and web beacons
• Social media plugins

Purposes for Information Use

We collect and use your personal information for the following purposes:

Providing Immigration Services

• Assessing immigration eligibility
• Preparing and submitting application documents
• Communicating with government departments
• Providing legal consultation and representation services

Enhancing Client Experience

• Personalized service recommendations
• Website functionality optimization
• Client support and after-service care
• Sending important updates and notifications

Compliance and Legal Requirements

• Meeting regulatory requirements
• Preventing fraud and illegal activities
• Maintaining service records
• Handling complaints and disputes

Information Sharing and Disclosure

Authorized Third Parties

We may share your information with the following authorized third parties:

• Government immigration departments (such as IRCC, USCIS, etc.)
• Partner lawyers and immigration consultants
• Translation and notarization service providers
• Technology service providers (under strict confidentiality agreements)

Legal Requirements

We may be required to disclose your information under the following circumstances:

• Court orders or subpoenas
• Government investigations or law enforcement requirements
• Protecting our legitimate interests
• Emergency situations involving life safety

No Sale of Information

We pledge never to sell your personal information to third parties unless we obtain your explicit consent.

Data Security Protection

Technical Protection Measures

• SSL encryption transmission
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability scanning
• Secure data storage and backup

Administrative Protection Measures

• Employee privacy training
• Strict access controls
• Confidentiality agreements and professional conduct requirements
• Regular security policy updates

Physical Protection Measures

• Secure office environment
• Locked filing cabinets and server rooms
• Visitor registration and monitoring systems

Data Retention Policy

We retain your personal information according to the following principles:

Retention Periods

• Active clients: During service period and 7 years after completion
• Inactive clients: 3 years after last contact
• Financial records: 7 years as required by law
• Website logs: 1 year retention

Secure Destruction

After the retention period expires, we will securely destroy or anonymize your personal information.

Your Privacy Rights

Under applicable privacy laws, you have the following rights:

Right of Access

• Learn about the personal information we hold about you
• Obtain detailed explanations of information collection and use

Right of Correction

• Request correction of inaccurate or incomplete information
• Provide updated personal information

Right of Deletion

• Request deletion of your personal information under specific conditions
• Withdraw previously given consent

Right to Complain

• File complaints with the Privacy Commissioner’s Office
• Raise concerns through our customer service channels

Cookie Policy

Essential Cookies

Used for basic website functionality, such as security and account access.

Analytics Cookies

Help us understand website usage patterns and improve user experience.

Marketing Cookies

Used to display relevant advertisements and measure marketing effectiveness.

Managing Cookies

You can manage your cookie choices through browser settings or our cookie preference center.

International Data Transfers

When transferring your information outside of Canada, we will:

• Ensure the destination country/region has adequate protection levels
• Sign standard contractual clauses
• Obtain your explicit consent
• Implement appropriate security safeguards

Minor Privacy Protection

We do not knowingly collect personal information from individuals under 18 years of age. If such situations are discovered, we will immediately delete the relevant information and notify guardians.

Privacy Policy Updates

We may periodically update this Privacy Policy to reflect:

• Changes in laws and regulations
• Business practice adjustments
• Technology development needs

Significant changes will be communicated through website announcements or email notifications.

This Privacy Policy forms part of our Terms of Service. Using our services indicates your agreement to the terms of this Privacy Policy.